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Our Team

Meet our team of talented mortgage professionals! We look forward to working with you.

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Mara Montes

Mara Montes

Retail Branch Manager
David Montanez

David Montanez

Loan Officer
Sophia Montes

Sophia Montes

Loan Officer Assistant / Processor
Erin Delfino

Erin Delfino

Processor

Customer Reviews

Overall Rating:

308 Review(s)
4.93
Antonio O April 12, 2024
Thank you!! You’re team and you are great!! :)
Justin J April 11, 2024
Mara was great to work with! Looking forward to us working together again in the future.
Alejandro G March 15, 2024
Me Gusta, Trabajo, con personas onestas 🙋
Reply from Mara Montes: I'm glad to hear you enjoyed working with me, Alejandro. Your feedback means a lot to me and everyone at Primary Residential Mortgage, Inc. I always strive for honesty and transparency in my work, and it's wonderful to know you appreciated that. Looking forward to assisting you in the future. Gracias por su reseña de 5 estrellas!
Rodrigo R March 14, 2024
The attention was excellent
Reply from Mara Montes: I'm truly grateful for your kind words and high rating, Rodrigo! Your excellent feedback means a lot to me and it inspires me to continue providing top-notch service. Thank you for choosing Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future.
Josemanuel V February 28, 2024
Mara went above and beyond to offer recommendations, bits of knowledge and stories of others who went through a similar experience when I asked for more info on certain topics. As a first-time home buyer, I couldn't have been more satisfied with the job that Mara did. She printed the papers for me a walked me through everything line by line and took the time to make sure I understood everything and explained things in simple terms on items I was confused on. She also worked around my touch schedule. I travel for work, so while I was in Iowa, Oregon and Washington, she made it possible for me to continue learning, making progress, and making forward steps on my loan whenever possible. She understood my sense of urgency and made me feel valued. She made accommodations and offered to meet outside of her working hours. Everything was basically Idea. I understand now why she does not need to advertise, and her previous clients come back and refer other future clients. The business and the services are just that good! Thanks for everything as we will see each other again!
Reply from Mara Montes: Thank you so much, Josemanuel, for the glowing review. I deeply appreciate your kind words and it was an absolute pleasure to assist you through your first home buying process. Navigating this journey can be complex, especially when balancing a busy schedule, but I'm glad to hear that the efforts to work around your travel were successful. Your satisfaction and understanding were my top priorities, so I'm thrilled to hear that you felt valued and well-informed every step of the way. Remember, I'm always here for you and your mortgage needs. Looking forward to our future interactions. Take care!